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We pride ourselves on delivering what we have made by promise in on this site. We also promise to be punctual - allowing for the fact that traffic in many areas of Dubai can be outside our control - and that our people will be uniformed, friendly and eager to deliver your expectation. All our people also fully comply with the employment laws of Dubai. So you don't have to worry about being fined for employing illegal or cleaners who do not have a proper visa for working in this role in Dubai.

Cost of delivery

Delivery charges are calculated on a per order basis and according to the time of services given by PrettyPolly team, and your delivery address. 

If you would like an estimate of your cost of delivery, put the item into your shopping cart and displayed at the bottom is your estimated delivery charge in UAE Dirham (AED)  in to your prettypolly mobile application. You will have the opportunity (based on your entered area in Dubai) to view the finalised delivery charges on your order at the checkout stage before you complete your order and make payment.

Payment Confirmation

Each order will confirmed by prettypolly. After ordered services is completed prettypolly will send user an electronic receipt to user’s mobile application, in the form of Mobile notification, Application messages and email to the registered ID. Which can view in notification area and in message area of mobile application. 

Each users need to make pending payment through our payment gateway in prettypolly mobile application before next service booking in UAE Dirham (AED). 

After payment prettypolly will again send you a confirmation notification and receipt via Email, Mobile notificationa and application message with in 24 hr , in order to confirm we have received users payments. 

Delivery Problems

If your delivery has not arrived, please contact our Head Office and please refer to Prettypolly Cleaning Services LLC Refund Policy, privacy policy and terms and conditions.

Contact Details:

Prettypolly Cleaning Services LLC

601 HDS Tower, Cluster F,

JLT, Dubai, U.A.E.

OR Just Dial 

800 POLLY  or  800 76559

04 3290101,  050 9174000



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Phone: +971 50 917 4000